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Prichard’s Distillery U.S. Privacy Policy and Cookie Notice

Introduction

Our consumers are at the heart of what we do. This Privacy and Cookie Notice applies to personal information collected by or on behalf of Prichard’s Distillery.
This section provides a high-level overview of our detailed Privacy and Cookie Notice below. It summarizes important information contained in our detailed Privacy and Cookie Notice regarding how we collect, use, and share your personal information. References to the relevant sections of the detailed Privacy and Cookie Notice are set out below for your convenience.

This website and/or mobile app is operated by an employee of Prichard’s Distillery Inc. (registered in the United States and registered address 11 Kelso Smithland Road, Kelso, Tennessee 37348).

All references to 'our', 'us', 'we', or ‘company’ within this notice are deemed to refer to Prichard’s Distillery Inc, its subsidiaries, affiliates, and/or associates, as appropriate.

We endeavour to protect your personal privacy. We provide this Privacy and Cookie Notice to help you to understand what we may do with any of your personal information that we hold. We will use your information only for the purposes set forth below.

We may need to update this Privacy and Cookie Notice from time to time. Depending on the nature of the change, we may contact you with details of the change. We also recommend that you check this page regularly to ensure that you have read the most recent version.
Changes to the Privacy and Cookie Notice are noted here:
Date last revised: December 16, 2020

Are you of legal purchase age?

Do not provide us with your personal information if you are not of legal age to purchase alcohol.

If we believe that you are under the legal purchase age we will make every reasonable effort to remove your personal information from our records.

What types of personal information do we collect?

Information you provide to us: These types of personal information include:
contact details (such as your name, postal addresses, phone numbers and email addresses),
demographic information (such as your age or age range and gender),
online registration information (such as authentication information),
payment information (such as your credit card information and billing address),
information provided as part of online questionnaires (such as responses to any customer satisfaction surveys or market research),
competition entries/submissions,
in certain cases your marketing preferences, and
other information that you may provide to us.

Information we automatically collect/generate or obtain from third parties: These types of personal information may relate to your device (such as your PC, tablet or other mobile device), your use of our websites and apps (as well as certain third party websites and applications with whom we have partnered), and/or your personal preferences, interests, or geographic location. Examples of these types of information include:
name and age (or predicted age range),
information about your device, operating system, browser and IP address,
unique identifiers associated with your device,
details of web pages that you have visited,
which products you have looked at online (including information about products you have searched for or viewed, purchased or added to an online shopping basket, or ads you have clicked on),
how long you spend on certain areas of a website or app together with the date and time of your visit/usage,
personal information contained within user-generated content (such as blogs and social media postings),
social media user name or ID, and
social media profile photo and other social media profile information (such as number of followers).

How/when do we collect personal information?

Information you provide to us: There are various situations in which you may provide personal information to us. These include when you:
enter a competition or take advantage of a promotion,
fill in an online questionnaire (such as a customer satisfaction survey),
provide payment card details (such as when purchasing products from us),
contact us with an inquiry or ask us to provide you with information,
register on a website or app or leave any reviews or comments,
attend any of our promotional events,
forward an item to a friend,
inform us of your marketing preferences, and/or
communicate with us via social media websites, third party apps or similar technologies.

Information we automatically collect/generate: When you browse or use our websites or apps (as well as certain third party websites with whom we have partnered), we (and our partners) use cookies and similar technologies to collect information automatically from one or more of your devices associated with you (see below for more details regarding the use of cookies and similar technologies). We also use certain automated techniques and technologies to infer or generate additional information about you, for example by analyzing or predicting certain personal aspects such as your personal preferences or interests.

IP addresses: When your web browser or e-mail application requests a web page or e-mail from another computer on the Internet, it automatically gives that computer the address where it should send the information. This is called your computer's "IP address." (IP stands for "Internet protocol.") For most users accessing the Internet, the IP address will be different every time you log on. Many IP addresses are commonly associated with Internet service providers (ISPs), universities, or major corporations in specific regions or localities. We receive IP addresses from all users because this information is automatically reported by your browser each time you view a web page. IP addresses are generally recorded in files called “log files”.

Information we obtain from third parties: From time to time we partner with and use the services of various third parties to collect personal information about you from other legitimate third party data sources. The types of sources include information from commercially and/or publicly available sources such as data aggregators, public databases, third-party social media platforms and other third party websites with whom we have partnered.

Purposes for which your personal information is used

The different purposes for which we use your personal information are set out below:

Marketing Communications. We may use your personal information to communicate with you through channels such as email and SMS about our products and services, and those of our subsidiaries, affiliates, and parent companies, and any of their related businesses. You have the right to unsubscribe at any time from receipt of further marketing communications as described in (Your Rights).

Online targeted advertising: We use techniques such as “online behavioral advertising” and “programmatic advertising” which involve the use of personal information (and the sharing of it with our service providers and third-party partners) to display appropriate and relevant advertising to you on our websites, apps and/or third party websites (including social media platforms). We may also use your personal information (and share it with our service providers and third party partners as described below) in order to determine if you are a member of a particular social media platform so that we can display our advertising to you on that service or to identify consumers who share similar interests and characteristics with you for the purposes of online targeted advertising. We may also use your personal information (and share it with our service providers and third party partners) to identify consumers who share similar interests and characteristics with you for the purposes of targeted advertising. See the section on Cookies below for more details about online targeted advertising.

Authentication and access control: We may use your personal information to authenticate your access to our websites or apps and to determine which content to provide you and/or whether you should be granted access to certain content (for example depending on your age or location). We may also use your personal information to verify your identity when responding to any requests to exercise your rights under applicable law.

Operate, evaluate and improve our business: We may use your personal information to administer, enhance and improve our products and services; conduct research and development of new products; manage our communications and customer relationships; conduct data analytics; and perform accounting, auditing, billing, reconciliation and collection activities.

Comply with legal obligations and protect against legal claims or liability: We may use your personal information to comply with our legal obligations, protect us against legal claims, or to detect, protect, or defend us and/or other third parties against error, negligence, breach of contract, theft, fraud, or other illegal or harmful activity, to comply with our audit and security requirements, or to audit compliance with our corporate policies, procedures, legal, or contractual obligations.

Marketing analysis. We may use your personal information for marketing analysis, for example, to assess trends amongst our consumers and what people are saying about our products, to evaluate the impact and effectiveness of our marketing campaigns and promotions, and to analyze the number and types of visitors to our websites and/or users of our apps (including the locations from which such visitors/users access our websites and apps).

Online ad verification: We use personal information to monitor our digital advertising to help ensure that it does not appear on unsuitable websites or near inappropriate content, and also to ensure that our advertising is visible and seen by real people online (as opposed to ‘bots’ or similar fraudulent techniques).

Transactional purposes. We will use your personal information to provide specific services that you request from us, as well as to provide additional services that may be of interest. We will also use your personal information to maintain your accounts, and manage transactions such as credit card payments for any products that you order from us or our agents, or for the fulfilment of such transactions (e.g. delivery).

Corporate transactions: We may use or share your personal information in the event of an actual or potential sale, merger, acquisition, consolidation, joint venture, divestiture, change in control, transfer of all or a portion of our business or assets, financing, reorganization, dissolution or liquidation.

Customer services: We will also use your personal information to respond to your queries and requests, for example when you contact our customer services team. We may also use your personal information to notify you about changes to our services, our terms and conditions or this Privacy and Cookie Notice.

Technical maintenance: We use personal information for system administration purposes and to diagnose service or technology problems reported by our users or engineers, these types of problem may be associated with the IP addresses controlled by a specific web company or ISP.

Forward to a friend. When you provide us with information regarding another individual, such as when you request that we send someone information from one of our websites, you must confirm that your friend is of Legal Purchase Age in the jurisdiction where he/she is located in order for us to transmit the requested information and that he/she is happy to receive any such communications.

Cookies and similar technologies

Like many other websites and apps, we use cookies, scripts, pixel tags, etags, web beacons and similar technologies (collectively referred to as “cookies”) to help us gather and store information about visitors to our websites and apps and certain third party websites with whom we have partnered. This section and the sections below provide information about how we use cookies and how you can control them.

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your device’s hard disk. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

Cookies are useful because they allow a website to recognize a user’s device. You can find more information about cookies at: www.allaboutcookies.org. More details regarding the specific cookies we use and the purposes for which we use the are set out in the sections below.

There are a number of ways to manage cookies as described below. You also have the ability to accept or decline cookies by modifying the settings in your browser. Please refer to your browser instructions or help screen to learn more about the functions which your browser provides to manage cookies. If you use different browsers you may need to ensure that each browser is adjusted to suit your cookie preferences. However please also note that you may not be able to use all the interactive features of our site if all cookies are disabled.

Disclosure of personal information

From time to time we may disclose personal information to:

affiliates and subsidiaries within Prichard’s Distillery Inc;
third parties with whom we partner or where you have provided your consent as may be required by applicable law. For example, we will obtain your permission before we allow a third party that is not an affiliate to send you any marketing and promotional information relating to that third party’s products or services;
our service providers and subcontractors, and/or third party websites (such as social media platforms or search engines) retained to perform functions on our behalf, or to provide services to us (such as warehousing and delivery; marketing and advertising (including by delivering targeted advertising on third party websites and social media platforms); credit card and data processing; age verification; monitoring our digital advertisements to ensure that they do not appear on unsuitable websites or near inappropriate content and also to ensure that our advertising is visible and seen by real people online (as opposed to ‘bots’ or similar fraudulent techniques); software development; website hosting and management; information technology and office services; legal, accounting, audit and other professional service providers; and other services related to our business), provided such service providers and subcontractors have entered into written agreements with us and do not collect, use, or disclose the personal information for any purpose other than to perform such functions on our behalf, to provide services to us, or as otherwise required by law;
third parties who, in our reasonable judgment, are providing or seeking the information as your authorized or appointed legal agent;
a person or entity, in the event of a sale, merger, consolidation, change in control, transfer of substantial assets, financing, reorganization, or liquidation whereby we transfer, sell, or assign to such third party information concerning your relationship with us, including without limitation, personal information that you provide and other information concerning your relationship with us; and
law enforcement, governmental or regulatory agencies, or other third parties in order to comply with applicable law, or where we believe such action is necessary in order to comply with applicable law, or to detect, protect, or defend us and/or other third parties against error, negligence, breach of contract, theft, fraud, or other illegal or harmful activity, to comply with our audit and security requirements, or to audit compliance with our corporate policies, procedures, legal, or contractual obligations.

Public areas of our websites and apps

Information that you post on or through the public areas of our websites and apps (e.g., chat rooms, bulletin boards, discussion groups), or on social media platforms generally is accessible to, and may be collected and used by, others, and may result in unsolicited messages or other contact from others. You should not provide personal information about yourself in public (or interactive) areas of our websites or apps on social media platforms.

Security

We take security seriously and take steps designed to keep your personal information secure. We have put in place reasonable physical, technical, and organisational procedures to safeguard the information we collect. However, we have no control over the privacy of any communication while it is in transit to us. We therefore recommend that you not include confidential, proprietary, or sensitive information in any such communications.

Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at the contact details below.

You are reminded that, in accordance with the Conditions of Use for this website and/or app, you are responsible for maintaining the strict confidentiality of your account password, and you are responsible for any activity under your account and password. It is your sole responsibility to control the dissemination and use of your password, control access to and use of your account, and notify us when you wish to cancel your account. We will not be responsible or liable for any loss or damage arising from your failure to comply with this obligation.

Your rights and choices

You have certain rights in relation to your personal information. We offer you certain choices in connection with the personal information we collect about you, such as how we use the information and how we communicate with you. You may unsubscribe from any of our marketing communications at any time by contacting us as indicated below.

Interfaces with Third-Party Websites and Services

Our websites and apps may contain links, references, and content from other websites and services outside of our control. Please be aware that we have limited or no control over these websites and services and our Privacy and Cookie Notice does not apply to them. We encourage you to read the Privacy and Cookie Notices and Conditions of Use of any linked, referenced, or interfacing websites and services you visit or use.

This Privacy and Cookie Notice may be supplemented by additional legal requirements in jurisdictions where we conduct business as required. Nothing in this Privacy and Cookie Notice or otherwise will create, or add to, any right or claim (whether legal, equitable, or otherwise) that any individual or person may have at law or otherwise against the company or any third party, or any of their respective directors, officers, employees, agents, or representatives (collectively “Prichard’s Distillery, Inc.”), nor will the existence of this Privacy and Cookie Notice or its application impose or add to any obligations upon or create any liability for Prichard’s Distillery that it does not already otherwise have under law.

Contact Us

If you have any privacy-related questions, concerns or complaints, please contact: Prichard’s Distillery Inc. Privacy Policy PO Box 100 Kelso, Tennessee 37348 or email: penny@prichardsdistillery.com.